Try a test scan after installing the printer driver. To access advanced features, select HP Smart or the full software option. Step 5: Go now to the website of the manufacturer and download the software Driver. Make sure the paper is loaded and the ink cartridges are installed before moving on the printer. In the confirmation dialog box displayed, click the Yes button. Right-click on the selected file and select the option Uninstall. Step 4: Choose the printer driver file you want to uninstall from the list. The number of program files installed will be shown on the screen. In the window, select the Program or Program & Feature option and click the Reinstall tab. Step 3: Open the Control Panel window on your operating system (Windows). Turn the printer off the computer first and take the power cable out of the printer. To uninstall the printer driver, perform the following instructions. Step 2: Try uninstalling the printer driver as soon as this error message appears on the screen. Go to the troubleshooting methods discussed below to resolve HP printer problems. When an error message is displayed in the Scanner Failure screen, the printer will not scan, copy or fax jobs. There are chances of an error occurring while performing a specific task in your HP printer. Step 1: The HP printer is renowned for its reliability and printable quality. Troubleshooting HP Printer Issues – Simple Steps Select the HP Solution Center settings option.Check whether there’s a checkmark next to the Computer Start automatically scan option.

On the HP Printer Assistant page, select Scan Document or Photo or Manage to Computer option.

Look for your operating system model number on your printer.

Make sure the printer power cord is connected directly to the wall outlet.

Stop all the ongoing processes on your OS.

The Most Common HP Printer Issue Power off the HP printer before you start resetting

Follow the below methods for troubleshooting HP printer problems. Printhead problems often occur on HP printers as well. If you do not regularly clean the printer or use the wrong paper to print, the error occurs. When printing material is stuck inside the printer, paper jam occurs. The paper jam error is one of the most common problems for most HP printer customers. After the cause is identified, you can take the appropriate steps to resolve this problem. To resolve problems with the HP printer, the first thing to know is why the problem occurs. Fix Basic HP Printer Issues – Basic Troubleshooting Guide

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